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Privacy policy.
Last updated: January 2026. Your health data is yours — here's exactly how we treat it.
What we collect
Account details you provide, consultation records needed for your care, and basic app diagnostics. We collect the minimum required to treat you safely.
How we protect it
Consultations are encrypted end-to-end, records are stored with strict access controls, and every staff access is logged and audited.
What we never do
We never sell your health data, never show you ads based on it, and never share it without your consent except where the law requires.
Your rights
Export or delete your records anytime from the app, or email support@mendwellcare.com and we'll complete your request within 30 days.